Refund Policy

1. Refund Eligibility

 

1.1. Refunds are eligible within 7 days from the date of purchase.

 

1.2. To be eligible for a refund, the product or service must be in its original condition and not used.

 

2. How to Request a Refund

 

2.1. To request a refund, please contact our customer support team at info.blockreach@gmail.com.

 

2.2. Provide your order number, details of the product or service, and the reason for your refund request.

 

3. Refund Processing Time

 

3.1. Refunds will be processed within 7 days of receiving your refund request.

 

3.2. The time taken for the refund to reflect in your account may vary depending on your payment method.

 

4. Non-Refundable Items

 

4.1. Certain products or services may not be eligible for a refund. These will be clearly outlined at the time of purchase.

 

4.2. Items that are personalized, digital goods, or services that have already been delivered may not be eligible for a refund.

 

5. Cancellation Policy

 

5.1. If you wish to cancel a subscription or service, please do so before the next billing cycle to avoid being charged.

 

5.2. Cancellations made after a billing cycle has started may not be eligible for a refund for that cycle.

 

6. Special Circumstances

 

6.1. BlockReach may consider refunds in special circumstances, such as technical issues or errors on our part.

 

6.2. Decisions regarding special circumstances will be made on a case-by-case basis.

 

7. Contact Information for Refunds

 

7.1. For refund inquiries or assistance, please contact our customer support team at info.blockreach@gmail.com.